Name, company, position, age, gender, education, the location of origin, attitude, environment, and most-importantly if they are busy or not. These are just a few of the many things we can learn about individuals within the first few seconds of a conversation. If not by phone and in person, you can learn even more. This information can help you in determine quickly if this person is a prospect or not. It also can provide you with information to move the sales process forward on a personal level by taking an interest in that person. Think of how you will respond based on what you’ve learn about someone.

“The more you prepare beforehand, the more relaxed and creative and effective you’ll be when it counts.”

-Bill Parcells